It is a pleasure working with the Pursue Team! They have exceeded our expectations in every way! They have proven to be professional, organized, respectful, collaborative, and kind.
Their extensive expertise in the areas of Patient Care, Regulations, Systems, AP/AR and all the various aspects of Medicare/Medicaid has proven to be a huge benefit to our facility and our residents. The trainings are detailed and well thought out. Pursue Team members always follow up with suggested implementation and monitoring plans that help the MDLC Team.
Mission de la Casa truly appreciates the help and support we have received, and we look forward to working with the Pursue Team for a long time.
(At Providence Health) identifying opportunities and implementing changes in our skilled nursing facilities to improve and support operations has not been a problem for us. We have lots of smart people operating and supporting our facilities and they bring lots of great ideas. However….. lots of great ideas doesn’t always translate into meaningful, lasting change with improved outcomes. Pursue Health, LLC was able to look at our opportunities through their expert lens and provide us with reliable solutions to effectively address the opportunities and make sustainable change. The comprehensive assessments of the Pursue team resulted in a meaningful roadmap for us and allowed us to organize their recommended approach, according to our priorities. Pursue provided us with the tools and templates necessary to implement recommendations and partnered with us to transition our teams to the new process, often facilitating it for us first a few times to model the behavior and process necessary for the intended outcome. The changes we have implemented at the recommendation of Pursue have strengthened our leadership model and teamwork and helped us identify and respond to opportunities in a more agile and immediate way. We have hard wired the processes into our routine work for long term sustainability and now have new management habits, and improved outcomes, as a result of the Pursue engagement.
I needed a Bladder Scanner and didn’t have the time to research it. The Pursue Health consulting team did all the research and ordered it for me. They always make sure I have the highest quality, up-to-date patient care equipment. I really appreciate their level of diligence and haste, and highly recommend them to other SNFs.
Two facilities that I work with had major renovations (e.g., flooring, textiles, paint, etc.). Pursue Health staff worked with facility management to transform our environments into inviting, warm spaces. They managed the whole process from beginning to end and the results are incredible. I could not recommend their services more.
I have been in this business a long time and Pursue is definitely top-notch. They have been instrumental in my air conditioning project—handling OSHPD, permits, contractors, and more. The maintenance equipment and systems help keep our facility running smoothly.
My team put in an order with a healthcare supplies company and it was running behind schedule and we desperately needed it due to COVID-19. I reached out to Pursue for assistance and they immediately reached out to the company and got it handled. Items were shipped the next day. This is just one of the many times that I was thankful for my partnership with Pursue—I highly recommend their services.
Working with Pursue, you get the expertise and resources of a big corporation with the accessibility and personal touch of a small company. Not many consulting/support companies have a CEO that is available 7 days a week for any problem that comes up, which is really reassuring, especially during COVID-19. It feels great to have so much support during this pandemic, and to be able to connect with other Administrators and CEOs regarding their best practices while we all navigate the ever-changing, winding road of COVID-19.
I have been working with Pursue Health for over 4 years and am very happy with their services offered and provided. Our facility uses Pursue Health for Facility and Plant Services, Accounts Payable and Receivable, HR, Payroll, General Counsel, IT Support, Clinical Consulting, and Strategic Management. Pursue Health has experienced and dedicated employees that are a pleasure to work with. I highly recommend utilizing their services to anyone in need. Great Customer Service: experienced, polite and friendly.
Cadence Hospice truly values Pursue Health’s eagerness to help in any situation. From Compliance, to HR, IT to Billing, we appreciate their quick response times, input and support.
With the support of Pursue Health’s clinical, billing and compliance consulting team, we are now running a solid day-to-day operation, which allows us to focus on providing great care to our patients and their families!
Pursue is great. They assisted us with expansion by helping us locate new office spaces and secure leases. They are a really diverse and multifaceted company, and I enjoy working with them. I definitely recommend them to other therapy and healthcare companies that need support re: HR, Payroll, AP, Facility Improvement and Plant Services, etc. They do it all.
As an independent owner/operator of a skilled nursing facility, I found myself in a position that was potentially catastrophic. My BOM/Biller gave notice and went to work for another facility. I reached out to Pursue Health, LLC in order to find a solution that would work for me. Brenda, at Pursue Health, was able to work with her team and quickly bring a solution to the table that kept my billing and A/R collections moving forward with very little interruption. In addition to that, they have been training my new BOM and have exceeded my expectations with the progress they have made with her. Without Pursue Health‘s oversight, I’m convinced the facility would be in a current financial crisis. I would like to personally thank Jose and all of Pursue Health’s personnel who have worked with me through this endeavor. I consider you all “Game Changers” and I would recommend you to anyone.